Privacy Policy

At Roambii, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly, such as when you create an account, book a trip, or contact support. This may include:

• Personal identification information (name, email address, phone number)
• Travel preferences and requirements
• Payment information (processed securely through our payment partners)
• Communication history with travel agents
• Booking and reservation details

2. How We Use Your Information

We use your information to:

• Process bookings and reservations
• Connect you with appropriate travel agents
• Improve our services and platform functionality
• Communicate with you about your trips and our platform
• Provide customer support and resolve issues
• Send important updates and notifications

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With travel agents to facilitate your bookings (only necessary information)
• With payment processors to complete transactions
• When required by law or to protect our rights
• With service providers who assist in platform operations (under strict confidentiality)

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and infrastructure

5. Your Rights

You have the right to:

• Access your personal data and request copies
• Update or correct inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

7. Third-Party Services

Our platform may integrate with third-party services for payment processing, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: